Using the Defect Detail View

Use the Detail view to see, add, or edit information for a selected record. The Detail view consists of information boxes, tabs, and a user-defined middle section.

You can copy information from an existing defect to create a new one. If you use the Copy button, Infor CRM copies information from the original record.

Your security access determines what functions are available. Contact your administrator for any access rights changes. WebViewer users may not access full functionality.

How Do I?

Use the Lookup to search for records

View a group

View or print a detail report

information boxes

The defect information boxes contain the primary information about the defect. Users with appropriate permissions can edit these boxes.

detail view tabs

Each tab shows specific information you can use for defect related activities. Click a link to see more information about each tab.

Details Attachments Comments
Audit Trail Defect Tasks Products
Returns Tickets More Tabs

user defined section

You can drag and drop tabs into the user defined middle section. The tab will remain there until it is moved back to the lower section.

Related Topics

Defects Overview

Adding a Defect




What's New in this Release


For a list of new features, see the What's New In This Release topic.

Contact us:

This documentation was developed by Infor CRM User Assistance. For content revisions, questions, or comments, contact the Infor CRM writers at