Using the Return Detail View

Use the Detail view to see, add, or edit information for a selected record. The Detail view consists of information boxes, tabs, and a user-defined middle section.

Your security access determines what functions are available. Contact your administrator for any access rights changes. WebViewer users may not access full functionality.

How Do I?

Use the Lookup to search for records

View a group

information boxes

The return information boxes contain the primary information about the return. Users with appropriate permissions can edit these boxes.

detail view tabs

Each tab shows specific information you can use for return related activities. Click a link to see more information about each tab.

Attachments Ship to Details Details
Defects Comments More Tabs

Additional tabs may be available if your implementation includes a Back Office Extension.

ERP Details Bill/Ship Address
Products  

user defined section

You can drag and drop tabs into the user defined middle section. The tab will remain there until it is moved back to the lower section.

Related Topics

Returns Overview

Adding a Return

 

 

 

What's New in this Release

 

For a list of new features, see the What's New In This Release topic.

Contact us:

This documentation was developed by Infor CRM User Assistance. For content revisions, questions, or comments, contact the Infor CRM writers at documentation@infor.com.