Using the Defect Tickets Tab

Use this tab to add or remove an association between tickets and defects. Management and other users may use this information to determine the severity of the defect and actions needed to correct the defect.

How Do I?

Open the Tickets tabClosed
  1. Open the Defect Detail view.
  2. Click the Tickets tab. If the tab is not visible, click the More Tabs tab.
View ticket detailsClosed
  • Do one of the following:
    • Click the Ticket ID to go to the Ticket Detail view.
    • When you select a record in the list, the details of that record display in the preview pane to the right of the list.
Associate a ticketClosed
  1. Click Associate TicketClosed.
  2. Locate and select the ticket using the lookup.
  3. Click OK.
Disassociate a ticketClosed
  1. Click the Remove link next to the record you want to remove.

  2. Click OK.

Related Topics

Tickets Overview

Defects Overview

 

 

 

What's New in this Release

 

For a list of new features, see the What's New In This Release topic.

Other Resources

 

Getting Started with Infor CRM Web Client

Infor CRM Quick Reference for the Web User

Getting Started with Infor CRM Back Office Extension

Contact us:

This documentation was developed by Infor CRM User Assistance. For content revisions, questions, or comments, contact the Infor CRM writers at documentation@infor.com.