Signing in to Infor CRM Web Client

Before you begin, locate your User ID and password. If you do not have this information, contact your system administrator.

If your Infor CRM Web Client connection has expired or you have logged out of the Infor CRM Web Client, the logged off screen appears. To return to the log in screen, click Return to Logon Page.

To log on

  1. Connect to your company's Web Client. If you have Windows Authentication configured, then you will not have to complete the remaining steps, but will be automatically logged on the Infor CRM Web Client.
    This can be done several ways, depending on your browser. In many browsers, it is faster to set the initial screen as the default screen of your browser, or to add the initial screen to a list of favorite sites.
  2. Type your User ID and Password.
    Passwords are case-sensitive. In addition, your system administrator may set restrictions on using blank passwords, your user name as a password, and other options. If necessary, see your system administrator to discuss your password options.
  3. If necessary, change the language setting.
    Changing the language will cause the Infor CRM Web Client to display in your selected language. If you do not select a language, then the Infor CRM Web Client will use the default language. The list of languages is based upon the languages supported by your organization.
    • Click the drop-down arrow and select a language from the list of supported languages.

    If your implementation uses Windows Authentication and you do not sign in to the Infor CRM Web Client, you can also select a language from the options User Profile tab.
  4. Click Sign In.

To log off

  • In the lower-right part of the browser window, click Sign Off.

Related Topics

Installing Office Integration



What's New in this Release


For a list of new features, see the What's New In This Release topic.

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This documentation was developed by Infor CRM User Assistance. For content revisions, questions, or comments, contact the Infor CRM writers at