Making a Contract Inactive

You can make a contract inactive when no tickets are associated with it. Inactive contracts will still appear in the Account Service Information dialog box.

To make a contract inactive

  1. Open the Contract Detail view.
  2. Click the Tickets tab.
  3. Ensure no tickets are listed as being associated with the contract.
  4. In the top part of the Contract Detail view, clear the Active box.
  5. Click SaveClosed.

Related Topics

Adding a Contract

Editing a Contract

Using the Contract Detail View

Account Detail View Contracts Tab




What's New in this Release


For a list of new features, see the What's New In This Release topic.

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