Writing and Sending an E-mail Message

You can write an e-mail to a single contact or lead using either the Write E-mail or the Write E-mail Using Template option. If you need to send an e-mail message to more than one contact or lead, use Mail Merge.

You must have Microsoft Outlook installed on your computer to use Write E-mail features.

If the Write menu is unavailable, you must download Infor CRM Office Integration. You can install Infor CRM Office Integration from the Web Client login screen

Related Topics

Mail Merge Overview



What's New in this Release


For a list of new features, see the What's New In This Release topic.

Contact us:

This documentation was developed by Infor CRM User Assistance. For content revisions, questions, or comments, contact the Infor CRM writers at documentation@infor.com.