Using the Ticket List View
The List view displays all of the tickets that you have access to. You can use groups and lookups to narrow the list of records that display.
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Your security access determines what functions are available. Contact your administrator for any access rights changes. |
Open the Ticket List view
- On the Navigation Bar, click Tickets.
Refresh list information
- Click the Refresh
button.
Open the Ticket Detail view
- Click the ticket's ID to open the Ticket Detail view.
Use common tasks
On the Task Pane, under Common Tasks, you can:
