Activating or Deactivating a User Login

You can set the login status of a user as active or inactive. New users are active by default. When a user login is inactive, they cannot access the Infor CRM database. However, an inactive user’s profile is not deleted and a license remains assigned to that user.

Before you deactivate a user, reassign the user’s accounts using territory realignment in the Administrator. To reassign accounts, the user must be active. You can leave the user deactivated indefinitely.

If you need to release the license assigned to the user, retire the user.

To activate or deactivate

  1. Open the User Detail view for the user you want to activate or deactivate.
  2. Select or clear the Login Enabled check box.
  3. Click SaveClosed.

Related Topics

Changing a User Type

Understanding Users




What's New in this Release


For a list of new features, see the What's New In This Release topic.

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This documentation was developed by Infor CRM User Assistance. For content revisions, questions, or comments, contact the Infor CRM writers at