Installing Infor CRM Office Integration

The Infor CRM Office Integration Module provides support for:

Mail Merge is only supported on Internet Explorer 9 and higher.

To install Office Integration

  1. On the Tools menu, click Options.
  2. Click the General tab.
  3. Click Install Office Integration.
  4. When prompted, click Run.
  5. Click Next.
  6. If prompted, close your browser.
  7. Click Install.
  8. Click Finish.
  9. If you did not close your browser in step 6, sign off from the Infor CRM Web Client.
  10. Sign in to Infor CRM Web Client.

Installing Office Integration may require that you close any browsers which will also close this help topic. In order to have access to the installation instructions during the install, Infor CRM recommends printing this topic or saving the contents locally.



What's New in this Release


For a list of new features, see the What's New In This Release topic.

Contact us:

This documentation was developed by Infor CRM User Assistance. For content revisions, questions, or comments, contact the Infor CRM writers at