Standard Problem Standard Resolutions Tab

The system administrator and users with the appropriate role can access these features.

Use this view to view or associate standard resolutions with a problem.

How Do I?

Open this viewClosed
Associate a resolutionClosed
  1. Click the Associate ResolutionClosed button.
  2. Use the lookup to find a standard resolution.
  3. Click Add Selected.
Delete a resolutionClosed
  1. Select the record you want to remove and click the RemoveClosed button.
  2. Click OK.

This view contains the following columns:

  • Description - Indicates the resolution to the problem.
  • Notes - Indicates brief notes about the resolution.

Related Topics

Manage Standard Problems

 

 

What's New in this Release

 

For a list of new features, see the What's New In This Release topic.

Other Resources

 

Getting Started with Infor CRM Web Client

Infor CRM Quick Reference for the Web User

Getting Started with Infor CRM Back Office Extension

Contact us:

This documentation was developed by Infor CRM User Assistance. For content revisions, questions, or comments, contact the Infor CRM writers at documentation@infor.com.