Setting or Updating the Properties for a Template
You can set or update the properties for a private or public template when creating, editing, or copying a template. If you are editing or copying a template, some property settings will default to the settings for the selected template; however, you can change these settings if desired.
To open the Properties dialog box for a template, do one of the following:

- On the Manage Templates dialog box, click Properties.
- On the Manage Templates dialog box, click New.
- On the Manage Templates dialog box, select a template, then click Edit or Copy.
To set or update the properties for a template
- In the Template Type area, select one of the template types. The default types are E-mail, FAX, and Letter, but your company may provide other types.
- In the Name box, type a name for the new template.
The name may not include an apostrophe (‘), slash (\), or hyphen (-).
- In the Family box, select a family for the template. The default settings are Letter, FAX, and E-mail, but your company may provide other Family types,
- In the Main Table box, select either Contact or Lead. If creating a template for use with Contacts select Contact. If creating a template for use with Leads, select Lead.
- In the Owner box, select an Infor CRM user as the owner for the template.
If releasing a private template to another user, you should copy the template first, then release the copied template to the other user. That way, the private template will remain in your list.
- Click OK.