Standard Problem Information Boxes
The standard problem boxes contain information about the selected problem. You can edit or delete the information as needed.
| Box | Description/Action |
|---|---|
| Description | Type a description for the resolution that will be intuitive to other users. |
|
Area Category Issue |
These three fields briefly describe the nature of the problem being reported. Click one of the Find The Category items listed depend on the option you selected for Area and the Issue items available depend on the option you selected for Category. |
| Notes | Type information that will help other users understand this resolution. |
Using the Standard Problem Detail View
