Using the Ticket Related Assets Tab

Use the Related Assets tab on the Ticket Detail view to see all assets associated with the selected ticket and to associate and disassociate other related assets to the ticket.

To sort the list of related assets, click a column heading to sort the list according to that column.

How Do I?

Open the Ticket Related Assets tabClosed
  1. Open the Ticket Detail view.
  2. Click the Related Assets tab.If the tab is not visible, click the More Tabs tab.
Associate an AssetClosed
  1. Click Associate AssetClosed.
  2. Locate and select the item using the lookup.
  3. Click Add Selected.
Disassociate an AssetClosed
  1. Select the record you want to remove and click the RemoveClosed button.
  2. Click OK.

Related Topics

Adding a Ticket

Editing a Ticket

Account Assets Tab

 

 

What's New in this Release

 

For a list of new features, see the What's New In This Release topic.

Other Resources

 

Getting Started with Infor CRM Web Client

Infor CRM Quick Reference for the Web User

Getting Started with Infor CRM Back Office Extension

Contact us:

This documentation was developed by Infor CRM User Assistance. For content revisions, questions, or comments, contact the Infor CRM writers at documentation@infor.com.