Integrations Users Tab

Use the Users tab to view and manage all of the users associated with an integration that uses an admin link.

The Users tab is only available for integrations with a synchronization method of server sync and a link type of admin.

How Do I?

Open the Users tabClosed
Add usersClosed
  • Click Add UsersClosed and use the lookup to find and select the users you want to add.
Enable or Disable SynchronizationClosed
  1. Select the Enable Sync check box to turn on synchronization or clear the check box to turn off synchronization of a user.
  2. Click SaveClosed.
Undo changesClosed
Validate access to mailboxesClosed
  1. Select one or more records in the list and click Validate access to mailboxesClosed.
  2. View the Verification column to determine if the e-mail address is valid.
    • <blank> - The user's e-mail has not been verified.
    • Success! - The e-mail address is valid.
    • Error: Email address cannot be blank - You must add a valid e-mail for the selected user.
    • Error: Incorrect formatting for email address - The email address is not formatted correctly. Review the email address and fix any formatting errors.
    • Error: An Autodiscover error occurred - The user's email address is invalid for Microsoft Outlook.

The Users tab grid has the following columns:

  • Enable Sync - Select the check box to turn on synchronization or clear the check box to turn off synchronization of a user.
  • User - Displays the user's name and links to the User Detail view.
  • Email Address - The email address that is connected to Microsoft Outlook.
  • Department - Displays the user's department.
  • Verification - Displays whether a user's link has been validated and the result of the validation.
    • <blank> - The user's e-mail has not been verified.
    • Success! - The e-mail address is valid.
    • Error: Email address cannot be blank - You must add a valid e-mail for the selected user.
    • Error: Incorrect formatting for email address - The email address is not formatted correctly. Review the email address and fix any formatting errors.
    • Error: An Autodiscover error occurred - The user's email address is invalid for Microsoft Outlook.
  • Last Sync Date - The last date and time when data was synchronized for the user.

 

 

What's New in this Release

 

For a list of new features, see the What's New In This Release topic.

Other Resources

 

Getting Started with Infor CRM Web Client

Infor CRM Quick Reference for the Web User

Getting Started with Infor CRM Back Office Extension

Contact us:

This documentation was developed by Infor CRM User Assistance. For content revisions, questions, or comments, contact the Infor CRM writers at documentation@infor.com.