Record(s) Not Found

The Record(s) Not Found view appears when you are recording an e-mail message from Outlook to Infor CRM history, and the contact or lead e-mail address is not in the Infor CRM database. The Record(s) Not Found view shows the subject, who the e-mail is from, and to whom the e-mail is being sent.

The e-mail will not be recorded to history in Infor CRM.

How Do I?

Set e-mail log to history options

Prevent this dialog box from displaying in the futureClosed
  • Do not prompt when Record(s) not found – select this option if you do not want to see the Record(s) Not Found view.

Related Topics

Using Outlook Integration

Logging E-mail Message to History

 

 

What's New in this Release

 

For a list of new features, see the What's New In This Release topic.

Other Resources

 

Getting Started with Infor CRM Web Client

Infor CRM Quick Reference for the Web User

Getting Started with Infor CRM Back Office Extension

Contact us:

This documentation was developed by Infor CRM User Assistance. For content revisions, questions, or comments, contact the Infor CRM writers at documentation@infor.com.