Troubleshooting Desktop Manager
You may encounter the following issues with the Desktop Manager.
Problem:
The Infor CRM Desktop Manager icon does not appear in my SysTray.
Possible Causes and Solutions:
- Infor CRM Xbar for Microsoft Outlook is not installed.
- You must install Xbar to use these features.
- You must install Xbar to use these features.
- Browse to the SLXDesktopManager.exe and open it manually. The location of this file depends on your operating system:
The default location is:
\\Users\<user.domain>\appdata\local (Windows 7/2008).
Problem:
How do I turn off the Desktop Manager?
Solution:
- In the System Tray section of the Windows Taskbar, right-click the Infor CRM Desktop Manager icon
and click Exit.
Problem:
Troubleshooting Send to CRM and Record to History
