Back Offices Tab
Infor CRM Back Office Extension only. Use the Back Offices tab to view and manage the back offices information that synchronizes with Infor CRM. A back office is an integrated external application that manages your financial, manufacturing, or distribution processes.
The system administrator and users with the appropriate role can access these features.
Open the Back Offices tab
- On the Integrations Detail view, click the Back Offices tab.
View Back Office details
- In the Name column, click the back office name to open the Back Office Detail view.
Edit back office information
- Select the back office you want to edit.
- Click in the grid to edit one or more of the following:
- Logical ID - Type the Logical ID for your ERP. The Logical ID is generated when configuring connection information for Infor CRM in ION Desktop.
- Active - Use this option to turn on or turn off synchronization for this back office.
- Click Save
.
This view contains the following columns:
- Name - The display name of the back office.
- Version - The version number of the back office integration.
- Logical ID - Type the Logical ID for your ERP. The Logical ID is generated when configuring connection information for Infor CRM in ION Desktop.
- Active - Use this option to turn on or turn off synchronization for this back office.
- Country Code Format - Designates if the integrated application is publishing 2 or 3 character ISO Country Codes or an alternate format.
