The Tickets tab on the Contact and Account Detail views lists all tickets reported by the contact or account. You can use the Tickets tab to open the detail view of a selected ticket, or to add a new ticket.
The information displayed on the Tickets tab is the Ticket ID number, Received Date, Status, Urgency, Needed Date, Description and Resolution.
Your security access determines what functions are available. Contact your administrator for any access rights changes.
Click the Ticket ID number.
Click Create Ticket.
- Follow the steps for Adding a Ticket.
What's New in this Release
For a list of new features, see the What's New In This Release topic.
Getting Started with Infor CRM Web Client
Infor CRM Quick Reference for the Web User
This documentation was developed by Infor CRM User Assistance. For content revisions, questions, or comments, contact the Infor CRM writers at email@example.com.