Creating Campaign Target Groups

To manage your campaigns and campaign targets, you can create campaign target groups.

You cannot create a group with both contact and lead records. The records included in the group will be determined by the Group Type you select in the Create Campaign Group dialog box.

To create a campaign group with all contacts or leads

  1. Open the Campaign Detail view Targets tab.
  2. Do one of the following:
  • To create a group of all of the contacts or leads listed, go to Step 3.
  • To create a group of selected contacts or leads, select check box next to each record you want to add to the group.
  1. Click Save as Group.

The Create Campaign Group dialog box opens.

  1. In the Group Type box, click the drop-down arrow and select Contact or Lead.
  2. In the Group Name box, type a descriptive name for the group.
  3. Do one of the following:
  • To create a group of all contacts or leads, select All Campaign Targets.
  • To create the group using records selected in Step 2, select Selected Campaign Targets.
  1. Click OK.

The Contact or Lead List view opens with your new group selected.

Related Topics

What are Targets?

Using the Campaign Detail View

 

 

 

What's New in this Release

 

For a list of new features, see the What's New In This Release topic.

Contact us:

This documentation was developed by Infor CRM User Assistance. For content revisions, questions, or comments, contact the Infor CRM writers at documentation@infor.com.