Copying Profile Information
You can copy configuration information from an existing user or template to one or more users. Copying profile information from one user to another overwrites existing settings. Tell me more...
Copy a profile for one user
- Open the User Detail view for the user whose profile you want to copy information to.
- In the Common Tasks pane, click Copy Profile.
- In the Copy Profile dialog box, select if you want to copy the profile from an Existing User or Template.
- Select the User or Template from which you want to copy the profile.
- Select the tabs you want to copy.
- General - General and department settings are copied. The Username, Name, Title, and E-Mail fields do not apply when copying information.
- Employee - The Fax, Mobile, Pager, Direct, PIN#, Accounting, and all Personal fields do not apply when copying information.
- Security - All security settings are copied.
- Teams - All teams settings are copied.
- Calendar - All calendar settings are copied.
- Client Options (Client System) - The default account owner and base template settings are copied.
- Service/Support - All service and support settings are copied.
- In the Target User section verify this is the user whose profile you want to overwrite.
- Click OK.
- Click OK to confirm.
Copy a profile for multiple users
- On the Navigation Bar, click Administration, and then click Users to open the Users List view.
- View the group or lookup results that contain the records you want to update.
- Select
one or more records. To select more than one record, hold down [Ctrl]
or [Shift], and highlight the records.
If you do not select any records, you will be asked if all records in the group should be used. If you click Yes, all group records will be selected.
- In the Common Tasks pane, click Copy Profile.
- In the Copy Profile dialog box, select if you want to copy the profile from an Existing User or Template.
- Select the User or Template from which you want to copy the profile.
- Select the tabs you want to copy.
- General - General and department settings are copied. The Username, Name, Title, and E-Mail fields do not apply when copying information.
- Employee - The Fax, Mobile, Pager, Direct, PIN#, Accounting, and all Personal fields do not apply when copying information.
- Security - All security settings are copied.
- Teams - All teams settings are copied.
- Calendar - All calendar settings are copied.
- Client Options (Client System) - The default account owner and base template settings are copied.
- Service/Support - All service and support settings are copied.
- Click OK.
- Click OK to confirm.