Issuing Material to Service Repair Orders

Use the SRO Material transaction to issue material to service repair orders. You can search for service orders using a partner number or an employee number.

The warehouse mobility icon based menu and list based menu comprises of the Field Service . SRO Material is listed as a transaction under the Field Service module.

On the Field Service module to issue material to service repair orders:

Select SRO Material.
Specify or review this information:

Partner/Employee

Scan a partner number or an employee number.

SRO

Select a service order.

Line

Select an order line.

Operation

Select an operation.

Item

Scan the item number of the material you are issuing.

Cust Item

If applicable, the customer item number is displayed.

Trans

Select Issue.

Whse

Your warehouse is displayed.

Location

Select a location from which to issue the material. A location is recommended by default.

Lot

Select a lot number from which to issue the material. A lot is recommended by default.

Quantity

Specify the quantity to issue.

Bill Code

The bill code is displayed. This field is only displayed if the Bill Code and Price Code Display parameter is selected for this transaction.

Unit Price

The unit price is displayed. This field is only displayed if the Bill Code and Price Code Display parameter is selected for this transaction.
Select Process.
If the quantity you are issuing is less than the expected quantity,you may be asked whether you are conducting a partial issue. If you will return to issue more items from this lot at this location, specify Yes. If you will not issue more items from this lot at this location, specify No. If you specify No, you are also asked whether there is lost material. If items are missing, specify Yes. The missing items are transferred to a hold location. If items are not missing, specify No.
If the item is serial-controlled, you are prompted to scan serial numbers for the items. In the Serial field, scan or select a serial number for each item. The total quantity of serial numbers to scan is displayed. The Scanned field shows how many serial numbers you have scanned. When you have scanned the required quantity of serial numbers, click Process. Optionally, select Show List to view a list of available serial numbers, or select Clear List to clear all scanned serial numbers.
If the transaction is configured to automatically print labels, the labels are printed.

Printer

Select a printer.

Label Per Box

Specify the number of labels to print for each box.

Qty Remaining

The number of remaining labels to be printed is displayed.

No of Boxes

Specify the number of boxes for which to print labels.

Qty Per Box

Specify how many items are in each box.
When the quantity of remaining labels to print is zero, select Print to print the labels. Optionally, select Clear Labels to clear the No of Boxes and Qty Per Box fields.