Viewing the Error Details
The Error Detail window displays the details of the errors generated during the synchronization of the data between Infor CloudSuite CRM and Marketo. You can use this information to troubleshoot the errors.
Note: Only the user with the Administrator role can access this window.
To view this window:
- Select . The Sessions List view is displayed.
- Click a . The Session Errors tab is displayed on the Marketo Session Log Detail view.
- Click the error description. The Error Detail window is displayed.
You can view this information for a selected error:
| Field Name | Description |
|---|---|
| Description | A brief description of the error. |
| Infor CRM Entity | The Infor CRM entity with which the error is associated. |
| Action | The suggested operation to resolve the error. |
| Infor CRM ID | The Infor CRM ID. |
| Marketo ID | The Marketo ID. |
| Details | The details of the error. |