SpeedSearch
SpeedSearch is a powerful tool that helps you find information stored in the Infor CRM database or external files. For example, you can search through existing tickets or procedures to help solve a customer's problem, or search for a specific document, like a sales presentation. The type of information you can search for depends on the indexes the system administrator has set up in the Administrator.
To perform a SpeedSearch:
- Do one of the following:
- Enter search information in the Menu Bar.
- Click
() from the
Ticket Details tab or in the
Insert Ticket view
- On the menu, click .
Note: If you experience problems opening or using SpeedSearch,
contact your Infor CRM Administrator. SpeedSearch configuration and
troubleshooting information is available in the Administrator Help.
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