Making a Contract Inactive

You can make a contract inactive when no tickets are associated with it. Inactive contracts will still appear in the Account Service Information dialog box.

To make a contract inactive

  1. Open the Contract Detail view.
  2. Click the Tickets tab.
  3. Ensure no tickets are listed as being associated with the contract.
  4. In the top part of the Contract Detail view, clear the Active box.
  5. Click SaveClosed.

Related Topics

Adding a Contract

Editing a Contract

Using the Contract Detail View

Account Detail View Contracts Tab

 

 

 

What's New in this Release

 

For a list of new features, see the What's New In This Release topic.

Other Resources

 

Getting Started with Infor CRM Web Client

Infor CRM Quick Reference for the Web User

Getting Started with Infor CRM Back Office Extension

Contact us:

This documentation was developed by Infor CRM User Assistance. For content revisions, questions, or comments, contact the Infor CRM writers at documentation@infor.com.