To synchronize
contact information between
Infor CRM and
Microsoft Outlook,
must designate a
contact sync group. If the group does not
already exist, then you must first create the contact sync group.
To create a contact sync group
Open the
Contacts List view.
Select one or more records by pressing the Ctrl or Shift key as
you click each item.
Right-click in the List view grid and select
Save Records as Group.
Note: If you do not select any records, you are asked if
all records in the group must be used. If you click
OK, all group records
are selected.