Infor CloudSuite Business Online Help
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    • Optional Modules
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    • Infor CloudSuite Business Online Help
      • About This Application
      • What's New in This Version
      • Basics
      • Microsoft Office Integration - Application Search
      • Mongoose Administration
      • Software Development
      • Developing Forms
      • System Administration
      • Glossary
      • Accounting and Financials
      • Customer Service
      • Procurement
      • Sales
      • EDI
      • Human Resources and Payroll
      • Configuration
      • Document Automation
      • Data Collection
      • Inventory Control and Material Planning
      • Manufacturing
      • Project Management
      • Workbenches
      • Optional Modules
        • QCS
          • Forms
            • Actions
            • CAR Cross Reference Tests
            • CAR Report
            • CAR Status Report
            • CARs
            • Cause Codes
            • Change Request Management
            • Change Types
            • CMR Costing
            • CMR Documentation
            • CMR Materials
            • CMR Process
            • CMR Report
            • CMRs
            • CMR Status Report
            • CMR Tool Machine
            • CO Inspect/Disposition
            • Copy QC Tests
            • Cost Activities
            • Cost Types
            • Create A/P Transaction
            • Create Change Request
            • Create Customer Receiver
            • Create IP Receiver
            • Create PS Receiver
            • Create Quality Control Topics
            • Create RMA Receiver
            • Create Supplier Receiver
            • Create/Update Serial Numbers
            • Customer Available To Ship Report
            • Customer Certificate Of Conformance Cross Reference Tests
            • Customer Certificate of Conformance Report
            • Customer Certificate Of Conformances
            • Customer Complaint Review Report
            • Customer Complaint Review Status Report
            • Customer Complaints
            • Customer Final Inspection Worksheet Report
            • Customer Item Inspection Status Report
            • Customer Order Receivers
            • Customer Parameters
            • Customer Receiver Information
            • Customer RMA Reject Analysis Report
            • Customer RMA Value Of Inventory Report
            • QC Customers
            • Defect Distribution Report
            • QC Disposition Codes
            • Disposition MRR
            • Disposition Receiving
            • Enterprise Parameters
            • Enterprise Status Listing
            • Failure Codes
            • Gauge Calibration Certification
            • Gauge Groups
            • Gauge Outside Vendor Packing Slip Report
            • Gauge Report
            • Gauges
            • Gauge Status
            • QC General Parameters
            • Inspection Frequencies
            • IP Action Report
            • IP Cost Of Quality Report
            • IP Cost of Scrap Report
            • IP Item History Report
            • IP Job Inspect/Disposition
            • IP Job Paperwork Report
            • IP Outside Paperwork Report
            • IP Parameters
            • IP PS Inspect/Disposition
            • IP Quality Plan Report
            • IP Receiver Information
            • IP Results Worksheet Report
            • IP Split Receiving
            • IP Yield Report
            • Item Family Tests
            • Item Load Utility
            • Item Report
            • QC Items
            • Item Test Families
            • Item Tests
            • Miscellaneous Receipt
            • MRR Cross Reference Tests
            • MRR Report
            • MRRs
            • MRR Status Report
            • QC Post Job WIP Move Transactions
            • Priorities
            • Product Line Reason Code Responsibilities
            • QA Phase Activities
            • QA Phase Activity Owners
            • QA Phase Activity Templates
            • QA Phases
            • QA Phase Templates
            • QA Process Cross Reference
            • QA Processes
            • QA Process Templates
            • Quality Control Solution Home
            • Quality Control Solution Home - Home Tab
            • Quality Control Solution Home - Navigator Tab
            • Quality Control Solution Home - Task Tab
            • Quality Control Solution SPC Report
            • Quality Control Topics
            • Quality Control Transaction Report
            • Quick Creator
            • Quick Receiver\MRR
            • Reason Codes
            • Receiver Update Utility
            • Ref Types
            • Regulations
            • Reprint Tags
            • Review COCs for Shipments
            • RMA Inspect/Disposition
            • Sampling Criterias
            • Select Certificate of Conformance For Shipping
            • Select Certificate of Conformance For Shipping To
            • Severity Levels
            • Supplier Inspect/Disposition
            • Supplier Item Detail/Worksheet Report
            • Supplier Item History Report
            • Supplier Parameters
            • Supplier Ready For Receipt Report
            • Supplier Ready For Receiving Inspection Report
            • Supplier Receiver Information
            • Supplier Value Of Inventory Report
            • Supplier Vendor Performance Report
            • Supplier Vendor PPM Report
            • Supplier Vendor Status Report
            • Supplier VRMA Form
            • Supplier VRMA Pending Report
            • Supplier VRMA Status Report
            • Test Methods
            • Test Plan Sampling Rates
            • Test Results Entry
            • Test Results Report
            • Test Types
            • Topic Status
            • Topic Types
            • TRR Report
            • TRRs
            • TRR Status Report
            • Vendor Rating
            • Vendor RMAs
            • QC Vendors
            • Vendor Status

    Customer Complaints

    Use this form to enter and review feedback from customers. CCRs are created, updated, and closed from this form.

    Related topics
    QCS Overview
    Creating a Customer Complaint Record
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