Using the BOD Mappings Detail View

Infor CRM Back Office Extension only. Use the Detail view to see information for a selected record. The Detail view consists of information boxes, tabs, and a user-defined middle section. BOD mappings are entity-level (record type) associations consisting of one or more field mappings that support synchronization between Infor CRM and an ION back office integration. Field mappings are field-level associations that support synchronization between and an ION back office integration.

The system administrator and users with the appropriate role can access these features.

To open ION BOD Mapping detail view, click ION BOD Mappings on the Navigation Bar, to open the BOD Mappings List view. Click the BOD mapping name to open the BOD mapping detail view. If necessary, use the Lookup to locate a BOD mapping.

Note: To customize the BOD mapping, click the Customize link for the selected record. After you customize the BOD mapping, the Customize link is replaced with Edit link which indicates that the record has been customized.

On this page you can:

Information Fields

The information fields contain the primary information about the ION BOD mapping. Some information can be edited, however other information cannot be added after the BOD mapping is created or is for display only and must be added or edited in the integrated application. For specific questions please refer to the documentation for the integrated application or contact the administrator.

Field Description Can be edited?
Back Office

The back office associated with the BOD mapping.

Click (Find)and use the lookup to find the appropriate back office.

On insert only
BOD Mapping

The display name of the BOD mapping.

When adding a new ION field mapping, type a unique and descriptive name for the BOD mapping.

On insert only
Noun The noun, as defined by the BOD standard, to be processed by the BOD Mapping record. For example, CustomerPartyMaster, ContactMaster, Quote, SalesOrder If the same noun is used for multiple BOD mappings, only one can be active. Any other BOD mappings with same noun will have the Active check box cleared when another mapping with the same noun is added or designated "Active". On insert only
Entity

The Infor CRM entity, or record type, being mapped.

Click the drop-down arrow and select from the list.

On insert only
Inherit Owner From

Designates the parent entity from which the mapped entity inherits ownership. The options in the list depend on the Entity selected for the mapping. Some entities may not have a parent entity.

Click the drop-down arrow and select from the list.

On insert only
Delete Behavior Specify the required Infor CRM action for inbound Sync BODs with an action code of DELETE.

The possible options are:

  • Soft: Updates the status to Deleted.
  • Hard: Deletes the corresponding database record.

The integrated content deleted in Infor CRM, from the user interface, always soft deletes the content and then publishes the delete request to the host system.

On insert only
Handler Class

Use this field to specify a custom handler.

A custom handler is a fully qualified name of a user-defined C# class replacing the generic anyBod handler. See Saleslogix.Integration.BOE.Jobs.Message.ItemMasterHandler.

On insert only
Priority

Specifies the order in which BODs are processed.

Specify any 3-digit number to designate the BOD Priority. The BOD with the lowest number is processed first and all other BODs are processed in ascending order.

If multiple BODS have the same priority, then each of those BODs will be processed at the same time.

On insert only
Unique ID XPath

The path to the BOD being processed.

To edit the XPath, please refer to the guidelines in the ION Technical guide available from Infor Xtreme.

On insert only
Unique ID Node

The attribute in the Unique XPath that determines if a record is new or old.

To edit the ID node, please refer to the guidelines in the ION Technical guide available from Infor Xtreme.

On insert only
Active Use this option to turn on or turn off synchronization for this BOD mapping. Yes
Custom Identifies custom BOD mappings. No
Outbound On Create

Determines promotion of new data from Infor CRM to the back office. Includes the automatic promotion of dependent entities when they are related to a promoted account.

  • Automatic: Promotion and updates are automatically published to the integrated back office application. Requires no action by the user.
  • User Triggered: Promotion and updates are published to the integrated back office application only after the user clicks the Promote task in the Task Pane.
  • Disabled: New content is not published to the integrated back office application.
On insert only
Outbound On Update

Determines promotion of updated data from Infor CRM to the back office.

  • Automatic - Updates are automatically published to the integrated back office application. Requires no action by the user.
  • User Triggered - Updates are published to the integrated back office application only after the user clicks the Promote task in the Task Pane.
  • Disabled - Updates are not published to the integrated back office application.
On insert only
Outbound On Delete

Determines promotion of deleted data from Infor CRM to the back office.

  • Automatic -Deletions will be automatically published to the integrated back office application. Requires no action by the user.
  • User Triggered - Deletions will be published to the integrated back office application only after the user clicks the Promote task in the Task Pane.
  • Disabled - Deletions will not be published to the integrated back office application.
On insert only
Generate Outbound Template

When selected, Infor CRM regenerates the outbound template based on BOD field mapping updates.

This option should be cleared if the outbound template is manually modified.

On insert only
Outbound Template XML template for outbound process BODs for the given noun. On insert only
System of Record Select the application to use as the system of record. Options are Back Office or CRM.  

To save any changes, click (Save).

Detail Vew Tabs

Each tab shows specific information you can use for BOD mapping related activities. Click a link to see more information about each tab.

User Defined Section

You can drag and drop tabs into the user defined middle section.

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