Managing Contour Places

Use this view to specify information, which must be available to all the users while adding tickets.

The system administrator and users with the appropriate role can access these features.

You can perform these tasks related to Contour Places:

• Add a Place:
  1. From the New menu, select Place.
  2. In the Name field, specify the name of the place to be added. For example, a hotel, restaurant, or airport.
  3. In the Address field, specify the street number and name.
  4. Complete the City, State, Postal Code, and Country fields.
  5. Click (Save).

• Edit a Place:
  1. From the navigation bar, select Places to open the Places List view. If required, use the Lookup to locate a place, and then click the place Name.
  2. If required, change the information fields.
  3. Click (Save).

• Delete a Place:
  1. From the navigation bar, select Places to open the Place List view. If required, use the Lookup to locate a problem, and then click on the place Name.
  2. On the Place Detail view, click (Delete).
  3. Click OK.

• Share a place:
  1. From the Navigation Bar, select Places to open the Places List view. If necessary, use the Lookup to locate the place you want to share, and then click the place Name.
  2. On the Place Detail view, click (Save and Share).
     Note: Once a place has been shared” all users have access to the place and you cannot edit or delete the place unless you have the required permissions.