Standard Problem Information Fields
The standard problem fields contain information about the selected problem. You can edit or delete the information as needed.
| Fields | Description/Action |
|---|---|
| Description | Specify a description for the resolution that is intuitive to other users. |
|
Area Category Issue |
These three fields briefly describe the nature of the problem
being reported. Click
The Category items listed depend on the option you selected for Area and the Issue items available depend on the option you selected for Category. |
| Notes | Type information that can help other users understand this resolution. |
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