Using the Outbound Transactions Detail View

Infor CRM Back Office Extension only. Use the Detail view to see information for a selected record.

The Outbound Transactions detail view displays newly promoted or updated Infor CloudSuite CRM records waiting to be processed by the outbound Job Service. Once the files are processed, they are no longer available from this view.

The system administrator and users with the appropriate role can access these features.

To open the Outbound Transaction Detail view, on the Navigation Bar, click Outbound Transactions to open the Outbound Transactions List view. If necessary, use the Lookup to locate an Outbound Transaction, and then click the create date.

On this page you can:

• Use the Lookup to search for records
• View a group
• Switch to the List view: On the toolbar click (List View) button, or click the current group tab.

Information Fields

The information fields contain the primary information about the outbound transaction. This information is for display only and must be added or edited in the integrated application. For specific questions please refer to the documentation for the integrated application or contact the administrator.

Box	Description
SYS BOE Outbound Txn Id	The unique Infor CloudSuite CRM outbound transaction ID.
Status	The status of the transaction. Possible statuses include: 0 - Pending 1 - Success 9 - Error
Entity Status	The status of the entity in the integrated back office application.
Sync History	Links to the sync history record of the transaction.
Entity Unique Id	The unique ID of the entity in the integrated back office application.
Retry Count	The number of attempts to send the outbound transaction.
Error Message	Reason that the outbound transaction could not be received by the integrated back office application.
Entity Name	The record type in the integrated back office application.
Entity Id	The ID of the entity in Infor CloudSuite CRM.

To save any changes, click (Save).