Defect Information Fields

The following table describes the default information boxes.

Box Description/Action
Defect ID Automatically displays the next available ID when the defect is created. You cannot change the ID.
Project The project the defect is associated with. Select an item from the list.
Version Found Select the version of the product or project in which the defect was found. Select an item from the list
Target Version Select the version in which the defect is expected to be resolved. Select an item from the list.
Current Progress Select a progress option for the defect, such as Pending or Not Found. Select an item from the list.
Fixed in Version Select the appropriate version if the defect has been fixed.
Area/Category/Issue

These three fields briefly describe the nature of the problem being reported. Click one of the (Find) next to each field, select the appropriate items from the lists, and then click OK.

The Category items listed depend on the option you selected for Area and the Issue items available depend on the option you selected for Category.

Subject

(Insert Defect only)

Enter a brief description of the defect.

Description

(Insert Defect only)

Enter the detailed description of the problem.

Resolution

(Insert Defect only)

Enter the steps taken to resolve the defect.
Status When adding a new defect, the status is set to Open by default. To edit, select an item from the list.
Source The source of how the defect information was received, such as Ticket or Recall. To edit, select an item from the list.
Type Select the type of defect. Select an item from the list.
Priority Priority determines the order in which defects are addressed and the resources allocated to resolving problems. Defects with a high priority are usually handled first. Select an item from the list.
Severity Assign a severity level to the defect by selecting an item from the list. Select an item from the list.
Frequency Select a frequency from the pick list provided.
Submit for SpeedSearch

Select this check box if you want the defect information to be available in searches by other users.

Depending on how the administrator has configured SpeedSearch, selecting this option may automatically allow the information to be available for searches or the information may need to be Approved for SpeedSearch by another user.

Approved for SpeedSearch Select this check box to approve a defect that is submitted to SpeedSearch. This option is available if the administrator has designated you as someone who can approve defects for SpeedSearch.
Public Access

This box appears if the administrator has given you permission to approve SpeedSearch submissions. Select one of the following:

  • 5-internal - Defects are included in SpeedSearch indexes that only internal users can access.
  • 1-Customer - Defects are included in SpeedSearch indexes that both internal users and customers using Infor CRM Customer Portal can access.
Assigned To The system inserts the username based on the Auto Assignment settings for the Area item selected. To assign another user, click (Find), to find the appropriate user, and then click OK.
Phone This field is populated with the assigned to user's phone number.
Assigned Date The date and time when the defect was assigned to the currently assigned user. To change the Assigned Date, click (Calendar), select the date, and then click OK.
Owner User or team of users with access rights to the defect. Use the lookup to select a user or team.
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