Troubleshooting Desktop Manager

You may encounter the following issues with the Desktop Manager:


Problem	Possible Cause	Possible Solution
The Infor CRM Desktop Manager icon does not appear in my SysTray.	Infor CRM Xbar for Microsoft Outlook is not installed.	You must install Xbar to use these features. See Installing Infor CRM Xbar for Microsoft Outlook for more information. Browse to the SLXDesktopManager.exe and open it manually. The location of this file depends on your operating system: The default location is: \\Users\<user.domain>\appdata\local (Windows 7/2008).
How do I turn off the Desktop Manager?		In the system tray section of the Windows taskbar, right-click the Infor CRM Desktop Manager icon and click Exit.