Installing Infor CRM Xbar for Microsoft Outlook

Note: Outlook Integration features are now installed with Infor CRM Xbar for Microsoft Outlook.

The Infor CRM Xbar for Microsoft Outlook installation provides support for:

  • Xbar
    • Access key contact information, activities and opportunities in Infor CRM from Outlook email correspondence or calendar activities
    • Create new contacts, accounts and opportunities by dragging and dropping existing information from email into the Xbar interface
    • Make changes to contact, calendar, and interaction history in Xbar that automatically updates within Infor CRM
      For more information about Xbar for Outlook features, please refer to the Xbar help. Click to open the Global menu and access the help file.
      Note: Field level security defined in the Infor CRM Web Client Security Manager applies to Infor CRM Xbar for Microsoft Outlook version 1.3.7 or later.
  • Outlook Integration
  • Infor CRM Activity Task Pane
  • Using Outlook Synchronization allows you to synchronize:

To install Infor CRM Xbar for Microsoft Outlook from the Infor CRM Web Client:

  1. Infor CRM recommends closing Outlook.
  2. Sign in to the Infor CRM Web Client.
  3. On the Tools menu, click Options.
  4. Select the General tab.
  5. Click Install Xbar for Outlook.
  6. If prompted, click Save File. Go to the downloads location, and double click Infor CRM XBar Setup.exe. file.
  7. If prompted, click Run.
  8. Click Install.
  9. Click Close.
  10. Open Outlook.
  11. If prompted to use the Infor CRM Connector in Outlook, click Yes.
    The Infor CRM Connector Options field opens.
  12. If necessary, configure your Infor CRM Connector options.