Creating a non-conformance report

To create a non-conformance report:

  1. Click Add icon on the Non-Conformance Reporting screen.
  2. Specify this information on the Material tab:
    Non-Conformance Report
    The name and description of the non-conformance report (NCR).
    Origin
    The origin of the order that is associated with the NCR.
    Order
    The order number associated with the NCR.
    Note: 

    You must specify this value if the Origin field is set to other than Not Applicable.

    Position
    The position number of the order specified in the Order field.
    Sequence
    The sequence number of the order specified in the Order field.
    Item
    The code and description of the item for which the non-conformance is reported.
    Quantity
    The number of items for which the non-conformance is reported.
    Unit
    The unit in which the quantity of the items is expressed.
    BOM Item
    The component item of the main item that is specified in the Item field.
    Operation
    The operation associated with the production of the item.
    Note: 
    You must specify this value if:
    • The Origin field is set to JSC Production, JSC Production (manual) or both.
    • The value in the Sequence field is 0.
    Warehouse
    The warehouse wherein the non-conformance is reported.
    Note: 

    The value is defaulted if the order number is specified in the Order field.

    Type
    The category of the reported non-conformance. This data is retrieved from the Non-Conformance Material Types (qmncm0101m000) session in Infor LN.
    Severity
    The severity of the non-conformance. This data is retrieved from the Severities (qmncm0102m000) session in Infor LN.
    Reject Reason
    The reason for which the item is rejected, and non-conformance is reported. This data is retrieved from the Reasons (tcmcs0105m000) session in Infor LN.
    Description of Material Non-Conformance
    A short description of the material that is associated with the non-conformance.
    Lot Number
    The lot number of the item. You can scan the lot number using QR code. You can also specify the lot number manually.
    Note: 

    This field is applicable for lot-controlled items.

    Serial Number
    The serial number of the item. You can scan the serial number using QR code. You can also specify the serial number manually.
    Note: 

    If the specified item is serialized, you can only specify or scan the serial number of the item. The Lot Number is retrieved based on the specified serial number.

    Attachments
    The images attached as an evidence of the non-conformance reported for an item.
  3. Specify this information on the Non-Material tab:
    Department
    The work center where the non-conformance is reported.
    Note: 

    The value is defaulted, if the order number is specified in the Order field. However, you can modify the value.

    Non-Material only
    If this check box is selected, the item associated with the NCR is a non-material item.
    Note: 

    This check box is enabled only if the Department is specified.

    Observation
    The additional details related to the identified non-conformance.
    Note: 

    This field is enabled and mandatory if the Department is specified.

    Attribution
    The additional information related to the attributes such as standard policy, procedure, work instruction that are not conforming.
    Note: 

    This field is enabled and mandatory if the Department is specified.

    Objective Evidence
    The additional information related to identified non-conformance including the specific order details and additional comments.
    Note: 

    This field is enabled and mandatory if the Department is specified.

  4. Click Save.
  5. Click Submit to set the status of the NCR to Submitted.
Parent topic: LN Non-Conformance Reporting mobile application