Punctuality Cluster Trend

You access this report by clicking Early Orders or Late Orders in the data table of the Punctuality Trend report and selecting Punctuality - Cluster Trend.

See Punctuality Trend.

The report displays a stacked column chart for the current period and the five periods prior to it. Each stack in a column represents a time cluster and the number of late or early orders in the cluster. Select Early Orders or Late Orders from the list in the table heading. By default, these are the Early clusters:

  • 60 to 10 minutes
  • 2 to 1 hours
  • 4 to 2 hours
  • 8 to 4 hours
  • 12 to 8 hours
  • 24 to 12 hours
  • 3 to 1 days
  • 5 to 3 days
  • 7 to 5 days
  • 2 to 1 weeks
  • 4 to 2 weeks
  • 3 to 1 months
  • 6 to 3 months
  • More than 6 months

These are the default Late clusters:

  • 10 to 60 minutes
  • 1 to 2 hours
  • 2 to 4 hours
  • 4 to 8 hours
  • 8 to 12 hours
  • 12 to 24 hours
  • 1 to 3 days
Note: The captions and durations of the time clusters can be configured by an administrator and so might differ from these.

To view data only for selected Early periods, click the settings button in the table heading and select Select Cluster. Select from the Select Visible Elements dialog.

To view data for a different 6 day period, click the settings icon in the table heading and select Time Settings.

See Time Settings .

This is the linked report:

Punctuality Cluster. Click the Cluster tab.

See Punctuality Cluster.