Returns Tab (Back Office Extension)

Infor CRM Back Office Extension only. The Returns tab in the Bill To and Ship To Detail views displays a list of associated returns. This information is for display only and must be added or edited in the integrated application. For specific questions please refer to the documentation for the integrated application or contact the administrator.

You can filter the data displayed on this tab based on:

• The Accounting Entity (if the Master Data Consolidation functionality is enabled).
• The Status (if the Back Office Extension integration is enabled).
• The CRM Status (if the Back Office Extension integration is disabled).

On this page you can:

• View the Returns tab: Open the Bill To or Ship To Detail view and click the Returns tab. If the tab is not visible, click More Tabs.
• View the return details: Click the Return ID. The Return Detail view is displayed.
• View account details: Click the Account link. The Account Detail view is displayed.