Integrations Resources Tab

Use the Resources tab to view integration-specific resource definitions and behavior. Resources define what information is mapped between Infor CRM and the integration contract. From this tab you can see whether a resource is enabled to synchronize for the integration and in what direction information is synchronized.

Note: The Resources tab is only available for integrations with a synchronization method of client-side sync or server sync.

On this page you can:

This view contains these columns:

Edit
Click the Edit link to open the Edit Resource window and edit the resource.
Resource
Name of the resource in the integration contract.
Sync Direction
Direction in which information is synchronized.
  • 1-way from Infor CRM - Data synchronizes from Infor CRM to Microsoft Outlook only.
  • 1-way to Infor CRM - Data synchronizes from Microsoft Outlook to Infor CRM only.
  • 2-way synchronization - Data synchronizes to and from Infor CRM and Microsoft Outlook.
Enabled
Checked if synchronization is enabled for the resource.
Modify User
The user who last modified the resource.
Modify Date
The date when the resource was last modified.
Conflict Resolution
Determines which changes are kept when the same data is edited in both Infor CRM and Microsoft Outlook during the same synchronization cycle.
  • Integration Wins - The change made in Microsoft Outlook is kept and will synchronize to Infor CRM.
  • Infor CRM wins - The change made in Infor CRM is kept and will synchronize to Microsoft Outlook.
  • Latest change wins - The most recent change is kept and will synchronize to either Infor CRM or Microsoft Outlook.