Working with the User Detail View Audit Log tab

Use the Audit Log tab on the User Detail view to see user-specific usage of the Infor CRM. Each time a user event occurs, a record is created that also captures helpful information related to the event. A separate record is created for each of these events:

  • Forgot User name
  • Forgot Password
  • Change Password
  • Login
  • Login Failure
  • Logout
  • User Locked Out

To open the Audit Log tab, open the Users Detail view and click the Audit Log tab. If the tab is not displayed, click More Tabs.

The Audit Log tab has the following columns:

Event Name
The type of event that occurred.
Event Date
The date that the event occurred.
Event Source
The client on which the event occurred. For example, Web Client.
Browser
The browser name and version used to access Infor CRM.
IP Address
The IP address of the client used to access Infor CRM.
Note: An IP Address of:1 indicates that the user accessed the localhost address.
Language
The language setting specified by the user.
Time Zone
The time zone of the client used to access Infor CRM.
Additional Info
Additional information about the event. The contents of this column are based on the type of event.