Managing Currency

If the company has Infor CloudSuite CRM users in multiple countries using different currencies, you can enable multi-currency support. Once multi-currency support is enabled and you can add or edit Exchange Rates and set a base currency to be used with opportunities, sales orders, quotes, and products.

The system administrator and users with the appropriate role can access these features.

To enable multi-currency support and set defaults:

  1. On the Navigation Bar, select Administration, and then select Office Profiles to open the Office Profiles List view. If required, use the Lookup tab to locate an office profile, and then click on the company's name to open the Office Profile detail view.
  2. Click the Currency tab.
  3. Select the Enable Multi-Currency check box. If prompted, click OK. The Exchange Rates option is added to the Navigation Bar.
  4. Click (Save).
  5. Click the Currency Code (Find) to use the lookup to find the primary currency the company uses to conduct business.
    • If the base currency is listed, select the currency and click OK.
    • If you cannot find your base currency, click Cancel. You must add an exchange rate for the desired currency.
  6. Select the Enable Dated Exchange Rates check box to maintain multiple sets of exchange rates for each currency in Infor CloudSuite CRM, based on the time period. A message is displayed to indicate that the functionality cannot be disabled. Click OK to confirm the enabling of this functionality.
    Note: If you select this option, the Exchange Rates option on the Navigation Bar is replaced with Dated Exchange Rates option.
  7. To enable users to lock the currency exchange rate for individual opportunities, select the Allow users to lock Opportunity's rate. Opportunities with locked exchange rates are not changed when you update opportunity currency rates.
  8. To enable users to change the currency exchange rate for individual opportunities, select the Allow users to change an Opportunity's rate check box.
  9. To enable users to change the currency exchange rate for sales orders, select the Allow users to change Sales Order's rate check box.
  10. To enable users to change the currency exchange rate for quotes, select the Allow users to change Quote's rate check box.
  11. Click (Save).