Purging a user and anonymizing data from Case Management

Note: Infor employees must not purge users or user data. Only customer administrators should perform these functions.

When a user account is anonymized, the user is purged, the associated user data becomes associated with an anonymous ID and account, and the user is deleted from the user and login tables. When a user account is purged, the system checks for outstanding Case Management tickets. If outstanding issues exist, then the administrator is directed to address the issues. When all outstanding issues have been addressed the account can be purged.

  1. Select Admin > Case Management.
  2. Click Settings.
  3. Click General.
  4. Click Delete Utility.
  5. Select a user.
  6. Click Delete.
Parent topic: General settings