Session Management

Use this form to delete user sessions. Usually you will see only one session per user, but there are two instances when there can be multiple session records for a user:

  • Earlier sessions were frozen by an abnormal session end (examples:system crash or network disconnect)
  • The user is logged in multiple times. This can happen if there is an unlimited license on the site, or if the user is a multi-session user.

If you delete an active session, that user's system is not closed, but the user will get an error message the next time they try to do a communication to the server (query, update, etc.). To avoid confusion, after a session is deleted, the user should close their session and then log back in.

Note:  Do not delete sessions where the User Name is $service unless you are absolutely certain that these session records are not in use. These sessions are created by TaskMan and other services to connect to the database. If you delete the session, the IDO runtime loses the connection information, the service loses its IDO session, and the service stops monitoring that configuration.