On the RMA Line Items form, do the following:
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Find the RMA header and line information for which the new material
will be a replacement.
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On the Replacement Lines tab, select an
item and a replacement quantity.
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(Optional) If the material being sent as a replacement has been
repaired, select the Repair check box.
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(Optional) Attach this replacement to an existing customer order
by entering the order number in the Order
field. Or, you can accept the order and line number chosen by the
system when you generate the replacement order.
In either case, the system generates the line number.
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Click .