Synchronizing registered users and groups with the authentication system

You can start an explicit synchronization of the registered users and groups and the users and groups of the authentication system providers in the User Management on the Users and Groups tab.

Note: After an update from older Infor BI versions, the Windows user names are sometimes truncated so that the full domain name which is part of the user name is not migrated. Consequently, client applications cannot be used by users that were migrated from that Windows domain. To avoid this situation, an administrator must use the Synchronize registered users/groups with authentication system command after the migration on the Users and Groups tab of the User Management tree node.

To start the synchronization:

  1. Select the User Management node in the tree.
  2. On the Users and Groups tab, click Synchronize registered users/groups with authentication system on the toolbar.
    Note: When you start the synchronization, the synchronization is performed for all registered authentication system providers.
Parent topic: Working with users and groups from external authentication system providers