What is the Item Master?

An item is anything that is bought, sold, manufactured, supplied or used by your organization.

The item master holds large amounts of information against these items and enables you to inquire and analyze using this data. This information is used across all of the Order Fulfilment functions and you should refer to the specific sections for those functions for more information.

The most important items to be set up are stock items, for example, items your organization produces, or buys and sells; and service or non-stock items, for example, consultancy, carriage or insurance.