Configuring the Service Request App

To configure the Service Requests app:

  1. Click and select Settings.
  2. Specify these details:
    Company
    The company code. This value is defaulted from the LN user data.
    Sold to BP
    The business partner who orders goods or services from an organization.
    Priority Data Setup
    Set the priority for the Service request based on which the service requests displayed in the mobile app are classified. You can prioritize the service request as:
    • High Priority
    • Medium Priority
    Show Message Submit service requests
    Set this option to display the confirmation message for submitting the service request.
    Camera image quality
    Set the quality of the image that is captured to the service request. The possible options are:
    • Low
    • Medium
    • High
Parent topic: LN Service Requests app