This is the process flow when you use Parts Fulfillment:
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Enter a planned material transaction on the Service Order Transactions form.
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Cross reference the transaction to a purchase order. Note that
the Awaiting Parts check box is selected.
If the Awaiting Parts Actions are specified in the Service
Parameters form, note how this affects the Priority,
Status, and To
Be Scheduled fields.
-
In the scheduling board, any task associated with an incident or
SRO awaiting parts displays a red hand icon.
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Receive the purchase order associated with the transaction. Notice
that the Awaiting Parts field is cleared.
If the Parts Received Actions are specified in the Service
Parameters form, notice how this affects the Priority,
Status, and To
Be Scheduled fields.
-
The Red Hand icon is no longer associated with tasks linked to
the incident or SRO.