Configuring additional settings

NEW

  1. Log in as CMsetup administrator.
  2. Access Case Management from the navigation menu.
  3. Click Settings.
  4. Click General.
  5. Click Application.
  6. In the Additional Settings area, specify this information:
    Last 4 of SSN
    If the directory is configured so that it can be searched by SSN or if SSN is configured to show in the case form header, you can set this to display only the last four digits of an employee's SSN in the employee directory and in the case form header.
    Allow Case Cloning
    Set to Yes to enable case cloning functionality.
    Display Population
    Set to Yes to show the Population column in the queues and most standard reports. Set the value to No to hide the column. If the column is hidden, the data can still be filtered by population..
  7. Click Update.
Parent topic: Application settings