Interaction Topics

This form controls what is available in the Topic field on these forms:
  • Customer Interactions
  • Vendor Interactions
  • Prospect Interactions
  • Sales Contact Interactions
It also controls what is available in the Topic field on the Interactions page in the Customer and Vendor portals.
Note: When defining interaction topics for a multi-site implementation that uses the Customer and Vendor portals, the same topics should be defined in each site of the Customer Portal site group. Also, the topics should be translated to the same languages in each site. Refer to the Multi-Site Planning document on the support Web site for more information.