To adjust a posted transaction, use the following payment adjustment
process. The adjustment will show up as a payment on the A/R Posted Transactions Detail form.
Note: You can only
adjust a draft that was manually entered and not one generated from an
invoice.
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To create the adjustment:
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Access the A/R Payments form.
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Select .
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Select the customer.
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Select the payment type Adjust.
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Enter the check or draft number to apply the adjustment.
Note: To
find the check or draft number for the adjustment, you might need
to review the A/R Posted Transactions Detail form.
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Select the bank code, if necessary.
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Enter the amount you want to adjust.
To increase the payment amount, enter a positive number. To
reduce the payment amount, enter a negative number.
The G/L Reference field displays
either ARPA or ARPR and the check or draft number. The Description
field displays either Payment Adj or Reapplication and the check
or draft number.
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Save the transaction by selecting .
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To distribute the adjustment:
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Access the A/R Payment Distributions form by
clicking Distributions on the A/R Payments form.
Note: When
you distribute the adjustment, you can only distribute it to either
an invoice or a finance charge.
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Distribute the adjustment:
- To distribute the adjustment to an invoice, select Invoice in the Type
field, and then select the invoice number.
- To distribute the adjustment to a finance charge, select
Finance Charge in the Type field.
- If the customer is a corporate customer, you can assign
the adjustment to a subordinate customer.
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In the Amount field, enter the
amount of the distribution.
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Save the transaction by selecting .
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To post the adjustment:
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Access the A/R Adjustment Posting form.
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Enter the customer range.
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Click Process.
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Run the A/R Payment Transaction Report.
Use this report to verify that the payments and their related
distributions are accurate. The Payment
Type field on the report displays adjustment to indicate
an adjustment.
Note: The
system does not post transactions containing errors. If a transaction
contains errors, correct the errors and perform the posting again.