Infor CRM – Help
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Infor CRM – Help
Administration
Integrations
Back Office Extension
ION BOD Mapping
Infor CRM – Help
Introducing Infor CRM Web Client
Getting Started with the Infor CRM Web Client
Administration
Integrations
Back Office Extension
What is Back Office Integration?
Configuring Back Office Extension Integration
Back Offices
ION BOD Mapping
Using the BOD Mappings Detail View
Adding a BOD Mapping (Back Office Extension)
ION Field Mapping
Person
What is System of Record?
What Are Contacts?
What are Accounts?
What Are Opportunities?
What Are Sales Orders?
Quotes
Using Widgets
Customer Service Overview
What are Activities and Events?
What are Contact Processes?
Sales Processes
Marketing
Mail Merge
What are Reports?
SpeedSearch
What are Groups?
What is the Query Builder?
Using Integrations
Troubleshooting Common Issues
Glossary of Terms
ION BOD Mapping
Using the BOD Mappings Detail View
Adding a BOD Mapping (Back Office Extension)